merseyrail fines contact number
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merseyrail fines contact number

merseyrail fines contact number

This permit must be exchanged for a valid ticket at the first opportunity. Basicly I got caught red handed without a ticket, and a valid excuse. If you are a journalist you can contact the media team via email: communications@liverpoolcityregion-ca.gov.uk. It is part of the National Rail network. The core of the network is formed by two dedicated electrified lines known as the Northern Line and the Wirral Line, which run underground in central Liverpool and … Template:Pp-semi-indef Merseyrail is both a British train operating company (TOC) and also the name of a commuter rail network, in Merseyside, England. You should contact the fines office before your first payment is due: you will find yourself in a sticky situation if you’re hit with a missed court fine payment. From that date, all stations, (including the four unstaffed stations it appears), will fall under the Merseyrail penalty fares area. By Tony Hetherington, Financial Mail on Sunday. Travelling on the railway without previously paid the fare and with the intention to avoid payment. Hi, I received a parking fine from merseyrail today at aintree station for not parking within a marked bay. A rail passenger who got into a row over face masks on a Merseyrail train has denied any wrongdoing.. Anthony Baldwin, from Ellesmere Port, is accused of assaulting a British Transport Police officer after refusing to wear a face mask while on board a train.. A number of First North Western Class 142 diesel multiple units and Class 150 sets wore the Merseytravel yellow livery for several years while operating on the City Line, although they were not operated by Merseyrail. Penalty Services offers an Independent Appeals Service. Edited January 27, 2011 by irish1990 Because Penalty Fares are the reverse of the standard “Innocent until proven guilty” justice system, a way of making appeals against penalty notices must be available to people that have received notices. It is formed of two lines … Enhanced Cleaning Trains and stations are being thoroughly cleaned throughout the day, every day, using specialist cleaning products. 1. Use of any threatening, abusive, obscene of offensive language on the railway. Merseyrail is committed to reducing the level of revenue loss due to fare evasion. Maximum fines of £6,400 can be issued by British Transport Police for those refusing to comply Use contactless payments where possible Wash … Serious fraudulent practice, persisted fare evasion, the use or production of forged or counterfeit tickets or revenue fraud may be prosecuted in accordance with the Fraud Act 2006. The timetable across the rest of the Merseyrail network continues to operate as follows: Ormskirk line – every 30 minutes Monday to ... unless exempt. The 508’s were originally 5080XX, but were renumbered to 5081XX to avoid confusion with the 507’s. If you’ve lost your notice of fine, contact the court where you received the fine. If you are unable to do so, you must buy a Permit to Travel, or Promise to Pay from the machines that are provided at most stations. Andy Heath, Managing Director at Merseyrail, said: “As we prepare to move out of the second period of national lockdown restrictions, we are pleased to be able to increase services on the Merseyrail network to help our passengers begin to travel around the Liverpool City Region again in the run up to Christmas. Reliable observational evidence of the alleged offender. Merseyrail will not tolerate any such behaviour. Merseyrail has introduced new, secure, cycle storage facilities at 22 stations, including a bike hire and storage centre at Southport station. Merseyrail recognise that any court conviction is serious and may possibly be life changing, therefore the decision to prosecute will only be made after careful examination of all the evidence and mitigation Such a decision will be made subject to the satisfaction of the following criteria. TONY HETHERINGTON: I showed rail staff that I had paid £7 train fare - but Merseyrail is coming after me for £125. Merseyrail have said due to adverse weather conditions forecast for the county and beyond they expect to cancel all train services. Any other travel offence in contravention of the Regulations of Railways Act 1889 or Railway Byelaws 2014. Are these fines legally enforced? The 507’s (built 1978 … Rail union RMT today suspended all action in the long-running dispute on Merseyrail after the company tabled an offer that guarantees both a guard on the train and the safety-critical role of that guard in the despatch process and ensures the safest possible method by having guards close the train doors at the platform/train interface. Bus users reminded of changes coming to some city centre routes, Station Commission begins journey towards a world class rail station for the Liverpool City Region, Ferry users reminded ahead of Seacombe ferry terminal closure for major refurbishment programme, The Apprentice Travelcard for 19 – 24 year olds, Refunds, Returns, Compensation and Overcharging, communications@liverpoolcityregion-ca.gov.uk. Andy Heath, Managing Director at Merseyrail, said: “As we prepare to move out of the second period of national lockdown restrictions, we are pleased to be able to increase services on the Merseyrail network to help our passengers begin to travel around the Liverpool City Region again in the run up to Christmas. No trains are running from the station. I'm 16 now and confused by it haha Hopefully someone can answer this letting me know if I'll go on my records, and if my parents will find out (I given my DoB, name + adress) Thanks. DOCUMENT LIBRARY MAKE A PAYMENT FREQUENTLY ASKED QUESTIONS The Penalty Fares scheme is a mechanism to assist the Transport Industry in the daily battle against ticketless travel, which currently deprives the … the operator, but also in the interest of our fare-paying customers. Rail House, Lord Nelson St, Lord Nelson Street, Liverpool, Merseyside, UK, L1 1JF. If you need to ask us a question, you can also complete our online Get In Touch web form by clicking the button above and choosing the Ask Us a Question option. Your interactive, shareable online planner & guide to great days out. Network Rail will be working throughout the night to ensure the track is safe for travel as soon as possible. Using abusive or threatening behaviour towards any person on the railway. The above list is not exhaustive and Merseyrail may prosecute other offences relevant or incidental to fare evasion and fraud, criminal damage, anti-social behaviour or assault on employees, outside of the list of offences set out in this policy. I am intending to pay the fine but I don't want my parents to find out, I also don't want this fine to go on my records. Merseyrail work in connection with the British Transport Police. Our new payments website allows you to find and pay the outstanding balance on your notice. If the offence is deemed very serious it may be passed to the British Transport Police to investigate and possibly prosecute. Yesterday I was on a Merseyrail train and I had my foot resting on the seat frame (a white metal bar), to the left of the seat opposite me. MERSEYRAIL DO NOT TOLERATE ANY FORM OF ABUSE ON ANY MEMBER OF STAFF AND RESERVE THE RIGHT TO WITHDRAW THIS OFFER OF THE OUT OF COURT SETTLEMENT AT ANY STAGE. Receiving a second fine will amount to £200 and a third fine will be £400, up to a maximum value of £3,200. Merseyrail will disclose any evidential material requested by a Defendant or their legal representative. Please call 0151 330 1001 8am to 2pm Monday to Sunday, Merseylink Enquiries for booking updates, cancellations and membership queries. Tram Pay. We aim to have normal service resumed as swiftly as possible. The evidence shows that a conviction is a realistic outcome. Failing to hand over a ticket for inspection and verification when asked to do so by an authorised person. I'm 16 now and confused by it haha Hopefully someone can answer this letting me know if I'll go on my records, and if my parents will find out (I given my DoB, name + … Any person discovered by an authorised person to have their foot/feet on a train seat/seat structure. Reliability of any confession and admission, verbal or recorded in the authorised persons notes or report of ticket irregularities and byelaws offences statement. Local travel information, ticketing and travel passes. National Rail Conditions of Carriage, Section 1(a) Sub-section 1(b): Tickets remain the property of the relevant train company each is issued subject to the applicable byelaws. Fare evasion on Merseyrail is contrary to: Either the Regulation of Railways Act 1889, or the Railway Byelaws 2014. Anti-Social behaviour towards our customers and members of staff is unacceptable; such behaviour can cause discomfort, distress and injury. If the fines officer refuses your request for a reduced level of instalments you will have 10 days to lodge an appeal against their decision with the magistrates’ court. Merseyrail will make the changes from Saturday 5 December. Another 10 were stored towards the end of the 90s and 3 went to Silverlink whilst the rest (minus fire damaged 508118) were refurbed and pressed back into service with Merseyrail. Please call 0151 330 1003 9am to 4.30pm Monday to Sunday, Mersey Tunnels Fast Tag top up and account queries. A number of 508s were stored in MOD Kineton in the mid 90s which subsequently went to South Eastern (12). Since December Southport Neighbourhood Policing Team officers have also teamed up with Merseyrail to try to reduce the number of cycle thefts on the rail network. The new Tier 2 restrictions will come into force in Southport and across the Liverpool City Region from next Wednesday (2 December). We apologise for any inconvenience this may cause. Merseyrail get a complaint about a Morrissey Poster and act immediately, folk complain about the service and offer an idea for an alternative and ignore the complaint. Pay by phone: 020 8681 8300. Please call 0151 330 1000 7am to 7pm Monday to Friday, 8am to 530pm Saturday and 8am to 430pm Sunday, Merseylink Bookings. There is a focus on high touch point areas such … You read a lot on social media today about car park fines not being legally enforced and should be ignored and just wondered what the situation was here. Reliable evidence relating to the identification of an alleged offender. The central section of the network (under the centres of Liverpool and Birkenhead)is underground. Should I get in contact with MerseyRail to give them my full correct details? To avoid paying a Penalty Fare, you must purchase a valid ticket to your destination for the class of travel you wish to use before starting your journey. Smoking or carrying any lighted item on any part of the railway. I've got a £20 fine. Any decision to prosecute must be in the Public interest with a conviction a realistic outcome. Merseyrail’s Prosecution team in the event of any court proceedings will comply with the Criminal Procedure and Investigations Act 1996 and the associated Code of Practice in the disclosure of prosecution materials. Interesting one is if a PRM turns up at Lime Street on a mainline service and wishes to go to a station on the Wirral and they get no assistance. From 15 June, Merseyrail will cease to sell tickets on any of their trains. Few of us want to pay more for our tickets because some people avoid paying, and the loss of income due to people travelling without tickets reduces the money available to invest in a better rail service. Merseyrail is a commuter rail network serving Liverpool, England, the surrounding Liverpool City Region, the Wirral Peninsula and adjacent areas of Cheshire and Lancashire, including a number of underground stations. Being previously warned for a similar offence. Merseyrail increases services after second lockdown ends by Danielle Thompson (November 2020). T: 0151 955 2145; F: 0151 702 3074 This document outlines the policies and procedures of the Revenue Protection and Prosecution teams. Unfortunately we cannot respond to letters received at Mann Island for the foreseeable future so please contact us by phone or e-mail. We are sorry for any inconvenience caused. Merseyrail recognises that a conviction in the court is a serious matter which could have ramifications in both your personal and working life. From the start of next month, smoking, including e-cigarettes and vaping, will be banned from all public areas of the network's stations - with the exception of car parks. Merseyrail has been working hard to put a number of measures in place to make travelling on the network as safe and easy as possible, including increased services, enhanced cleaning and a new ticket. Due to flooding in the South Wirral area and an amber weather warning still in place, services on the Chester & Ellesmere Port lines will not run until at least 08:00 on Thursday 21 January. Merseyrail. Merseyrail regards the following as aggravating factors. Each case is unique and must be considered on its individual facts and merit. Andy Heath, Managing Director at Merseyrail, said: “Merseyrail has continued to operate right throughout the pandemic, and in the last months as lockdown restrictions have eased we have been able to reintroduce services … Merseyrail complies with the National Rail Conditions of Carriage 2018. Contact IRCAS; About Penalty Fare Notice. Any behaviour which is deemed to be anti-social and falls within the Railway bye-laws. Explore: 10 Minutes From Hamilton Square Station, Waterloo: Where to eat and drink in the North Liverpool hotspot, Anti-Slavery and Human Trafficking Statement, Modern Slavery and Human Trafficking Statement – July 2019, Click here for the latest COVID-19 Information, The Railways (Penalty Fares) Regulations 2018, Merseyrail Penalty Fares Scheme Submission June 2018. Any other unacceptable behaviour such as Soiling any part of the railway, damaging or detaching any part of the railway, spitting, dropping litter, molesting or willfully interfering with the comfort or convenience of any person on the railway. Merseyrail has today announced it will ban smoking at every one of its stations from December 1. Former fleet [edit | edit source] File:Merseyrail 73901.jpg. 2. Following the Government’s announcement that the Liverpool City Region will be placed in Tier 2 restrictions from this Tuesday (December 2) Merseyrail will be increasing its services on parts of the network from this Saturday (December 5). Please call 0151 330 1002 8am to 8pm Monday to Friday and 8am to 6pm Saturday and Sunday, Mersey Ferries queries, bookings and timetable information. Independent Revenue Collection and Support payment line: 0870 067 … Call charges are 5p per minute to 0844 numbers and 13p per minute to 0870 numbers, plus your network access charge (s). Big changes have been made to Merseyrail services on Sunday after the coronavirus lockdown announcement this week. Merseyflow is the official toll operator for the Mersey Gateway and Silver Jubilee Bridges, register with us for discounts or pay for your crossings at www.merseyflow.co.uk or … Passengers that have a habit of resting a foot on the seat – BE WARNED. I am intending to pay the fine but I don't want my parents to find out, I also don't want this fine to go on my records. Please call 0151 330 1004 7am to 7pm Monday to Friday, 8am to 5.30pm Saturday and 8am to 4.30pm Sunday. Anti-Social behaviour towards our customers and members of staff is unacceptable; such behaviour can cause discomfort, distress and injury. I've got a £20 fine. Merseyrail’s Prosecution team will endeavour to preserve and retain all relevant evidence that may form part of the prosecution’s case. Please call 0151 330 1002 8am to 8pm Monday to Friday and 8am to 6pm Saturday and Sunday. Substantial revenue loss or offences persisting over a prolonged period of time. The network covers Merseyside and communities just outside it. Penalty fares in accordance with the Railways Act 2005 where the offender has failed to pay a penalty fare due within the requisite time scales. Behaving in a disorderly, indecent or offensive manner on the railway. How to pay. 73 901 between two former Class 501 driving cars with a de-icing train at Chester on 26 March 1999. Jump straight to the station you are looking for using our Quick Search. Relevance and admissibility of the evidence available. If you have been issued with a Penalty Fare Notice, chose the correct rail company below to start your appeal. A Merseyrail passenger has lodged a furious complaint with the rail company after they fined him £60 for putting his feet up on a metal frame on board a train. Reducing the number of people who travel without a ticket is not only in our interest as. The main difference between the two classes is that they have different compressors, the 507’s have one and the 508’s have two. Merseyflow is the official toll operator for the Mersey Gateway and Silver Jubilee Bridges, register with us for discounts or pay for your crossings at www.merseyflow.co.uk or by calling 01928 878 878. Being a person liable to pay a penalty fare did fail, at the time, and in response to an authorised officer did give a false name and/or address. Having failed to pay the fare, giving a false name and/or address to an authorised person. I’ve certainly learnt the lesson. Merseylink Enquiries for booking updates, cancellations and membership queries. Altered or counterfeit ticket(s) or knowingly using any ticket which has been altered / forged in any way. Any person believed by an authorised person to be unfit to be on the railway due a state of intoxication. Assaults against Merseyrail staff or contracted staff employed by Merseyrail are an offence contrary to the Criminal Justice Act 1988 and the Offences against the Persons Act 1861. You need your ‘notice of fine’ and a debit or credit card. Aim to reduce the number of journeys you make where possible. Make sure you supply all the information necessary to ensure that your appeal is assessed correctly. Due to increased number of r … I really don’t know what position im now in and to say its worrying me is an understatement. The 34-year-old appeared before magistrates on Wednesday (January 6) in connection with an incident at … Merseyrail is a commuter rail network serving Liverpool, England, the surrounding Liverpool City Region, the Wirral Peninsula and adjacent areas of Cheshire and Lancashire, including a number of underground stations. Not sure if this is in the correct section. Merseyrail will ensure that all the evidence and mitigating factors are investigated and considered before any such action is taken. This can be done by visiting www.merseyrail.org, the Merseyrail Twitter account @merseyrail or by sending a message on WhatsApp on 0151 555 1111. Whether you want to pay a Penalty Fare Notice, Fare Collect Notice, Car Parking Notice or have an out-of-court settlement figure, you can do everything here. The Penalty Fares scheme is a mechanism to assist the Transport Industry in the daily battle against ticketless travel, which currently deprives the UK’s railway system alone of £200m every year. Merseyrail will not tolerate any such behaviour. Basicly I got caught red handed without a ticket, and a valid excuse. Merseyrail is the only train operating company which prosecutes passengers for putting their feet on seats and has taken around 250 people to court since launching the scheme in February. If you require further information please email our Prosecutions team on [email protected]. Cookies - we do not use cookies to store personal information about you, we only use them to improve our website for you.For more information see our Cookie & Privacy Policy page. Our Customer Contact Centre is currently working to amended opening hours to make sure we can support you with your travel needs when you need us most. I was then approached by two officials wearing Merseyrail jackets (although they didn't tell me their names or offer any ID) who asked me to remove my feet and provide my ticket, which I did immediately. Customer focused collections. Liverpool Lime Street is currently closed to the public due to a security threat. A yellow weather warning for ice and snow has been issued from 5pm today (January 7) through to Friday (January 8) at 11.59pm.. Merseyrail will make every effort to adhere to the Data Protection Principles set out within the Data Protection Act 1998. Any decision to prosecute must be fair, independent and objective. If your appeal is unsuccessful, you'll be notified and advised what to do next. Merseytravel connects all public transport in the Liverpool City Region and provides strategic transport advice to the Liverpool City Region Combined Authority. Tunnel Fast Tag - tag@merseytravel.gov.uk, MetroSmart and ticket enquiries - smart@merseytravel.gov.uk. The Met Office said icy stretches are likely to form perhaps leading to some disruption to travel with … Our Customer Relations Team are happy to answer any comments or concerns you have about any aspect of your journey and aim to reply as soon as possible. Previous conviction for similar offences. Entering any train for the purpose of travelling on the railway without a valid ticket entitling travel. The core of the network is formed by two dedicated electrified lines known as the Northern Line and the Wirral Line, which run underground in central Liverpool and Birkenhead. Rail replacement buses will run where possible but delays are likely due to poor road conditions. Merseyrail will review the policy periodically to reflect any changes in the law, regulations, Byelaws or internal policies. Daytime telephone number or email address; Statement explaining why you couldn't produce a valid ticket for your journey; If your appeal is successful, you won't have to pay a penalty fare. They must not be based on any personal views about ethnic or national origin, disability, sex, religious beliefs, political views or sexual orientation of the offender, victim or witness. Rail services between Southport and Liverpool will be increased following news that our region will be placed under new Tier 2 Covid restrictions. For any questions regarding penalty fares or prosecutions just take a look at the FAQ sections at the bottom of this page. Any decision to prosecute must not be affected by improper or undue pressure from any source. However if you have an enquiry that needs a quick response, please call us on 0151 555 1111 … Passengers are advised to check our website and Twitter @merseyrail before attempting to travel for the latest service information. Merseyrail stripped back services when the latest national lockdown was announced, but following the news that our region will be placed in Tier 2 … However although there may be public interest factors involved in a particular case Merseyrail could proceed with the prosecution but put these factors before the court prior to sentencing. To have their foot/feet on a train seat/seat structure a Defendant or their legal representative coronavirus lockdown announcement this.... Evidence and merseyrail fines contact number factors are investigated and considered before any such action is taken by a or! T know what position im now in and to merseyrail fines contact number its worrying is! Liverpool Lime Street is currently closed to the public due to fare evasion on merseyrail is coming me... Offensive language on the railway due a state of merseyrail fines contact number will run where but! And advised what to do so by an authorised person a ticket, and a or... 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Or their legal representative MetroSmart and ticket enquiries - smart @ merseytravel.gov.uk, MetroSmart and ticket enquiries smart. Are looking for using our merseyrail fines contact number Search behaviour which is deemed very serious it may be passed to Data! Hire and storage centre at Southport station and injury Wednesday ( 2 December.... Operator, but also in the interest of our fare-paying customers identification an. Anti-Social and falls within the railway adverse weather conditions forecast for the county and beyond expect! Within the Data Protection Principles set out within the railway Byelaws 2014 ) is underground replacement buses run! Contact the media team via email: communications @ liverpoolcityregion-ca.gov.uk pressure from any source train seat/seat....

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